Who I am
This website is run by Lisa Rose Jackson, a trainee Transactional Analysis counsellor based in the United Kingdom. For data-protection questions, write tohello@lisarosejackson.co.ukand I will respond personally.
What I collect
When you use the contact form, I collect the name, email address and message you choose to send. That is the only personal data the website asks for.
The site does not use marketing cookies, analytics trackers or third-party advertising scripts.
Why I collect it
Solely to reply to you and to arrange (if you wish) a free twenty-minute orientation call. The lawful basis is your consent in submitting the form, and my legitimate interest in being able to respond to an enquiry you have initiated.
Where it is stored
Messages are stored securely in an encrypted database provided by Supabase, on EU infrastructure. Email correspondence sits in my own email account, protected by two-factor authentication.
How long I keep it
Enquiries that don’t lead to ongoing work are deleted within twelve months. If we begin working together, brief, anonymised clinical notes are kept securely for the period required by my professional standards and then destroyed.
Who I share it with
No one for marketing purposes — ever. I do not sell, rent or share your data with third parties. The only exceptions are: my clinical supervisor (in anonymised form, as part of standard ethical practice), and where the law requires disclosure or there is a serious risk of harm. I would always seek to speak with you first.
Your rights
Under UK GDPR you have the right to ask what data I hold about you, to have it corrected, to have it deleted, or to withdraw your consent at any time. Write to me at the address above and I will action your request within thirty days. You also have the right to complain to the Information Commissioner’s Office (ico.org.uk).
Confidentiality of the work itself
Anything spoken about in a session is held within the ethical standards of Transactional Analysis training and practice. The exceptions are the standard ones: a serious risk of harm to you or another person, or a legal requirement to disclose.
Last updated: June 2026.